Understand traceability statuses
What Unfulfilled, Fulfilled and Cancelled mean in PO Tracker, and why a status is not commercial fulfillment.
Statuses describe traceability only. Fulfilled does not show that all ordered quantities arrived, that delivery is complete, or that payment or commercial obligations are met.
| Status | Meaning |
|---|---|
| Unfulfilled | The qualifying ship event from the relevant Trade Partner has not been registered for the PO in the account. New POs start here. |
| Fulfilled | Supplier PO: a qualifying supplier ship event changes it from Unfulfilled to Fulfilled. Customer PO: a ship event with an origin belonging to your self Trade Partner and a destination belonging to another Trade Partner makes it Fulfilled. |
| Cancelled | The PO's Cancel After date has passed. |
Other also appears in Filter by Status(es).
Keep these points in mind:
- Direct receive events can be linked to a PO but do not change it from Unfulfilled to Fulfilled.
- Linked-shipment counts and status describe different things. A PO can have linked receive information and remain Unfulfilled.
- Unlinking the only shipment on a Supplier PO returns it to Unfulfilled.
Field and action reference
Statuses
Statuses describe traceability. Fulfilled does not mean all ordered quantities arrived, delivery is complete, or payment or commercial obligations are met.
| Status | Meaning |
|---|---|
| Unfulfilled | The qualifying ship event from the relevant Trade Partner has not been registered for the PO in the account. New POs start here. |
| Fulfilled | Supplier PO: a qualifying supplier ship event changes it from Unfulfilled to Fulfilled. Customer PO: a ship event with an origin Location belonging to your self Trade Partner and a destination belonging to another Trade Partner makes it Fulfilled. |
| Cancelled | The PO's Cancel After date has passed. The interface spells it "Cancelled". |
The Filter by Status(es) list also contains Other. A direct receive event can be linked to a PO but does not change Unfulfilled to Fulfilled. Linked-shipment counts and status describe different aspects of traceability, so a PO can have a linked receive and stay Unfulfilled.